Topic 3: Asking For Services – English Language Notes 2

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Talking about shopping

Mussa:  Can I help you / what can I do for you ?

Ali:  Yes please, how much is the flower

Mussa   :            Two hundred shillings

Ali        :             Can I have it?

Mussa   :             There your are

Ali        :             Thank you

Mussa   :               You are welcome

<> Imagine you are in the hotel. How would you order some food And drinks? Write a short conservation between you and the waiter

Waiter             Excuse me sir, can I help you?

Customer:       Yes please, how much is a cup of tea?

Waiter:           There you are

Customer:       May I have some food too?

Waiter :           What kind of food you need?

Talking about reservation

Booking tickets

You want to travel to Mwanza by train, write a dialogue between you and booking office attendant.

Attendant:      Can I help you?

Customer:       Yes please, I want a ticket in first class

Attendant:        It is 20,000/=Tshs

Customer:       I have 19,000/= Tshs

Attendant:        OK

Customer;       Here is your money

Topic 3: Asking For Services - English Language Notes 2, Topic 1: Listening To Various Simple Oral Texts - English Language Notes Form 2, Topic 9: Talking About Past Events/ Activities - English Language Notes Form 1, Topic 5: Expressing On Going Activities - English Language Notes Form 1, Expressing Personal And Group Routine , Topic 1: Listening To And Understanding Simple Texts About A Variety Of Events And Situation - English Notes Form 1

→   Making telephone calls

Language use

Using the phone

In today’s world, most people use the telephone for quick answer the questions.

1.  Look at the following telephone conversation and answer the questions:

a)    Which conversations are personal?

b)    Which one are business?

c)    Which callers did not speak to the people they wanted to talk with?

d)    What happened in phone call No.3?

2. In pairs, practice the telephone conversations.

3. Copy the following table and fill in the blanks with sentences from the phone conversations.

ACTIVE VOICE AND PASSIVE VOICE

(i) Active and passive voice refer to the form of the verb and the position of subject and the object

(ii)In the ACTIVE VOICE THE SUBJECT of the verb in a person a thing or a concept does the action.

iii) The PASSIVE VOICE it is the object which starts and the SUBJECT is proceeded by

In the passive voice, It is the object which stats first then VERB TO PLUS the past participle the by then lastly the subject

OBJECT + VERB TO BE + PARTICIPLE + BY + SUBJECT

Passive voice: My book was taken by subject.

NO.
FORM TENSE
PASSIVE VOICE
1. Present tense Is/are/am + past participle.
    2. Present continuous tense Is/am/are/being + past participle
    3. Present perfect tense Have/has/been + past participle
    4. Present perfect continuous Have/has + been + being + past participle
    5. Past tense Was/were + past participle
    6. Past continuous Was/were + being + past participle
    7. Past perfect Had/been + past participle
    8. Past perfect continuous  Had + been + being + past participle
    9. Future tense Shall/will + be + past participle
   10. Future continuous Shall/will + been + have + past participle
   11. Future perfect Shall/will + have + been + past participle

Active voice: He took my book.

Passive voice: my book was taken by him.

Active voice: The shower smells sweet

Passive voice: The shower is sweet when it is smelt.

Active voice: This medicine tastes bitter

Passive voice: This medicine is bitter when tasted.

TOPIC 3 ASKING FOR SERVICES

SIMPLE PRESENT TENSE: Is/are/past participle
Statement Negative Interrogative
Av: He speaks English

Pv: English is spoken by him

He does not speak English

English is not spoken by him

Does he speak English?

Is English spoken by him?

Av: They play football

Pv: Football is played by them

They do not play football

Football is not played by them

Do they play football

Is football played by them?

PRESENT CONTINUOUS TENSE: Is/are/am + being +past participle
Statement Negative Interrogative
AV: He is teaching English

PV: English is being taught by him

He is not teaching English

English is not being taught by him

Is the teaching English

Is English being taught by him

Av: I am writing a letter now

Pv: A letter is being written now by me

I am not writing a letter now

A letter is not being written now by me

Am I writing a letter now

Is   a letter being written now by

PRESENT PERFECT TENSE: Have + been +past participle

Statement Negative Interrogative
Av: You have taken the book

Pv: The book has been taken by you

You have not taken the book

The book has not been taken by you

Have you taken the book

Has the book been taken by you

PRESENT PERFECT CONTINUOUS TENSE

Have/has + being been +past participle
Statement Negative Interrogative
Av: She has been ringing the bell

Pv: The bell has been being rang by her

She has not been ringing the bell

The bell has not been being rang by her

Has she been ringing the bell

Has the bell been being rang by her

SIMPLE PAST TENSE: was/were + past participle

Statement Negative Interrogative
Av: I saw you

Pv: You were seen by me

I did not see you

You were not seen by me

Did I see you?

Were you seen by me

Av: She built a house

Pv: A house was built by her

She did not build a house

A house was not built by her

Did build a house?

Was house built by her?

PAST CONTINUOUS TENSE: Was/were + being +past participle

Statement Negative Interrogative
Av: I was reading the book

Pv: The book was being read by me

I was not reading the book

The book was not being read by me

Was I reading the book?

Was the book being read by me

Av: They were writing a letter

Pv: A letter was being written by the

They were not writing a letter

A letter was not being written by them

Were a letter being written by them?

PAST PERFECT: Had + past participle

Statement Negative Interrogative
Av: You taken the book

Pv: The book had been taken by you

You had not taken the book

The book had not been taken by you

Had you taken the book?

Had the book been taken by you?

FUTURE TENSE: Shall will +be past participle

Statement Negative Interrogative
Av: I shall write it

Pv: It will be written by me

I shall not write it

It will not be written by me

Shall I write it?

Will it be written by me?

Av: Hamisi will ring the bell

Pv: The bell will be rang by Hamisi

Hamisi will not ring the bell

The bell will not be rang by Hamisi

Will Hamisi ring the bell?

Will the bell rung by Hamisi?

FUTURE CONTINUOUS TENSE: Shall/will +have + been + Past participle

Statement Negative Interrogative
Av: They will be teaching History

Pv: History will have been taught by them

The will not be teaching History

History will have not been taught by them

Will they be teaching History

Will History have taught by them

FUTURE PERFECT TENSE: Shall/will + have been + past participle

Statement Negative Interrogative
Av: He will have given me the food

Pv: Is hall have been given the food by them

He will not have give me the food

The food will have not been given to me by him

Will he have given me the food?

Shall I have been given the food by him?

 USES OF PASSIVE

1. The passive is used when we do not want to know who did the action. This is possible by leaving out the object E.g. ACTIVE: Makongoro broke the cup

PASSIVE: The cup was broken
2. Used in scientific reports given that we are not interested to know people who were responsible in carrying out the experiment?

E.g. ACTIVE: The students added sulphuric acid, and then they heated the mixture for five minutes

PASSIVE: Sulphuric acid added, and then the mixture was heated for five minutes

3. When we don’t want to take responsibility for something

E.g. the matter will be discussed soon (By whom?)

4. When we want to focus on a happening and not on whom or what did it

E.g. the results have been announced

5. When we want to avoid vague subject like one someone etc

E.g.: The cheques has signed the cheques

NOTE: Someone has signed the cheques

6. When we intend to bring the shocking information toward the end of the sentence

E.g.: The radio was stolen by your son, Compare with

Your son stole the radio

Note: Word like think, know, consider, believe, acknowledge, understand, fang, say, claim, report when used in passive are often followed by the infinitive “to”

E.g.: People say Maduka is a spy

Maduka is said to be a spy